Last Updated: May 2026
Super Service Bros LLC (“Super Service Bros,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit superservicebros.com (the “Site”), how we use it, who we share it with, and what rights you have.
This policy applies only to information collected through the Site and through interactions tied to the Site (forms, newsletter signups, scheduled calls, and client onboarding). Paid client engagements are governed by separate service agreements.
We are a U.S.-based digital marketing agency serving home service businesses. We do not target users in the European Union or United Kingdom. We do not knowingly collect information from anyone under 18.
1. Information We Collect
We collect three categories of information.
a. Information you give us directly
When you fill out a contact form, request a marketing audit, subscribe to our newsletter, book a call, or send us files, you may share:
b. Information we collect automatically
When you visit the Site, our analytics and infrastructure tools automatically collect:
c. Information from third parties
If you book a call through Calendly, submit a payment through Square, or interact with us through a social platform, those services pass us limited information about you (your name, email, payment confirmation, profile details).
CCPA category mapping
For California residents, the categories above correspond to these CCPA categories: identifiers; commercial information; internet or other electronic network activity information; geolocation data (approximate); professional or employment-related information; and inferences drawn from the above.
We do not collect sensitive personal information (such as Social Security numbers, government IDs, precise geolocation, biometric data, or health information) through the Site.
2. How We Use Your Information
We use the information we collect to:
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
3. Cookies and Tracking Technologies
The Site uses cookies and similar technologies. They fall into three groups:
Strictly necessary — required for the Site to function (e.g., security, page navigation). These cannot be turned off.
Analytics — Google Analytics 4 and Microsoft Clarity. These help us understand how visitors find and use the Site so we can improve it.
Functional — set by tools like Calendly when you book a call, or Mailchimp when you interact with newsletter content.
You can control cookies through your browser settings. Blocking analytics cookies may affect Site features but will not block access to the Site.
4. Third-Party Tools and Services We Use
We rely on the following third-party services to operate the Site and our business. Each processes some of your information on our behalf, under their own privacy practices.
Tool | What it does | What it sees |
Google Analytics 4 | Website analytics | Pageviews, device info, IP (truncated), referring URL, behavior on Site |
Microsoft Clarity | Heatmaps and session recordings | Mouse movement, clicks, scrolls, page interactions, and recorded sessions of your visit. We have configured Clarity to mask sensitive form fields. |
HubSpot | CRM and contact management | Contact details you submit, communications history |
Mailchimp | Email marketing and newsletter delivery | Email address, subscription status, email engagement |
Calendly | Scheduling consultations | Name, email, scheduling details |
Make.com | Workflow automation between the tools above | Whatever data is passed between connected tools (e.g., a form submission routed to HubSpot) |
Square | Payment processing (off-site, when applicable) | Payment and billing details — we never see your full card number |
Cloudflare | Site security, CDN, and email obfuscation | IP address, basic request data for security purposes |
Elementor / Elementor Hosting | Website hosting and forms | Anything submitted through Site forms; standard hosting logs |
We may also use AI tools (such as ChatGPT, Claude, and Google Gemini) internally to help draft marketing content. We do not feed your personal information into these tools to make decisions about you, and we do not use them to process Site form submissions automatically.
5. How We Share Your Information
We do not sell your personal information for money.
We share information only in these situations:
With service providers. The tools listed in Section 4 process information on our behalf to deliver the Site and our services. They are bound by their own privacy commitments and, where applicable, by data processing terms with us.
For legal reasons. We may disclose information if required by law, subpoena, or court order, or if we believe in good faith that disclosure is necessary to protect rights, safety, or property.
In a business transfer. If Super Service Bros LLC is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you and update this policy if that happens.
Cross-context behavioral advertising (“sharing” under CCPA). We are not currently running paid advertising or remarketing campaigns from the Site, and we do not currently share information for cross-context behavioral advertising. If we activate paid advertising in the future (Google Ads, Meta, LinkedIn, TikTok, or similar), or upload contact lists to advertising platforms (such as Google Customer Match), this will qualify as “sharing” under California law. We will update this policy and our cookie practices before doing so, and provide a working “Do Not Sell or Share My Personal Information” mechanism.
6. Your Privacy Rights
California residents (CCPA / CPRA)
You have the right to:
To submit a request, email 1up@superservicebros.com with the subject line “Privacy Request” and tell us which right you are exercising. We will verify your identity using information we already hold (such as the email address you provided when contacting us) before fulfilling the request.
We honor Global Privacy Control (GPC) browser signals as a valid opt-out request to the extent applicable to our processing.
Other U.S. states
If you are a resident of another U.S. state with a comprehensive privacy law (such as Colorado, Connecticut, Virginia, Texas, or others), you may have similar rights to access, delete, correct, and opt out. Contact us at the email above and we will handle your request consistent with applicable law.
Outside the United States
Our services are intended for U.S. residents. If you are accessing the Site from outside the United States, you understand that your information will be processed in the United States.
7. Data Retention
We keep personal information only as long as needed for the purposes described in this policy. In general:
We delete or anonymize information when it is no longer needed.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS), access controls on our CRM, and reputable third-party providers. No system is perfectly secure, and we cannot guarantee absolute security, but we work to reduce risk.
9. Children’s Privacy
The Site is not directed to children under 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this policy as our services or the law change. When we do, we will update the “Last Updated” date above. Material changes will be highlighted on the Site or sent to subscribers where appropriate.
11. Contact Us
Super Service Bros LLC 108 Crowned Eagle Drive Taylors, SC 29687 Email: 1up@superservicebros.com